Finance, Insurance & Fintech
Case Study: Treasury Platform Migration for Finastra
Finastra
Client Overview
Finastra is a global leader in financial software, providing innovative solutions to financial institutions, enabling them to manage banking, lending, treasury, payments, and wealth management operations. As a platform that sells white label products to financial institutions and organisations worldwide, Finastra focuses on digital transformation, empowering businesses to embrace the future of finance.
View full client details
Customer Base
Serves approximately 8,100 financial institutions in over 130 countries, including 45 of the world's top 50 banks.
Global Reach
Operating in more than 40 countries, Finastra has a significant global presence.
Employees
Employs over 10,000 professionals worldwide.
Revenue
Formed in 2017 through the merger of Misys and D+H, Finastra has over 180 years of combined experience in the financial software industry.
Profit Before Tax
Not publicly disclosed.
Products & Solutions
Offers a comprehensive suite of solutions, including retail and corporate banking, lending, treasury and capital markets, investment management, and enterprise risk management.
Market Presence
Recognised as one of the largest fintech companies globally, Finastra serves a diverse client base, including some of the world's largest banks and financial institutions.
Technology
Invests in open finance, enabling customers to share data between banks and other financial services through APIs, enhancing financial understanding and control.
Industry Recognition
Acknowledged for its role in driving innovation in financial services, Finastra continues to be a trusted partner for financial institutions worldwide.
The Challenge
Finastra encountered a critical challenge during its digital transformation journey. The company needed to migrate its existing Treasury Platform and integrate new brand projects into a modern platform with a better user experience, functionality and design. Additionally, they had to meet client expectations for product progress and ensure seamless project delivery.
Previous Approach
Before seeking external expertise, Finastra faced delays in project delivery due to inconsistent UX design across the platform during the migration process. To resolve this, the company sought SME support to create a new user experience and GUI design from scratch, maintain design consistency and ensure a cohesive user experience across all software applications during the transition to the new platform.
Impact of the Challenge
The Solution
As the Lead Product Designer, I was engaged to assess and enhance the user experience of both existing and upcoming products throughout the company's digital transformation.
- Collaborated closely with a cross-functional team to deliver a comprehensive design solution for the Treasury Platform. We delivered the full platform Treasury Kondor end-to-end with a white labelling strategy.
- Worked to create a unified end-to-end design system and user interface that aligns with the brand's vision and client expectations.
- Focused on improving usability, accessibility, and ensuring a seamless user journey across both desktop and web applications.
Key Deliverables
User Experience (UX) & UI Components
- Desktop & Web App Design
- Business Requirements & Logic
- Information Architecture
- End-to-End Wireframe Design
- GUI & Design System
- High-Fidelity GUI Designs
- End-to-End UX Journeys
- End-to-End Prototypes & UI Designs
Development Contributions
- Experience Design & Research
- Product Design Leadership
- Team Collaboration & Leadership
- UI Interface Design & Architecture
- Usability & Accessibility Enhancements
- Interaction Design Implementation
The Results & Impact
- Successfully delivered a modern, intuitive user interface for Finastra's Treasury Platform, improving user experience across both desktop and web apps. Also, those 2 banks' deliverables were white label.
- Reduced project delivery delays by providing a clear, well-executed design vision.
- The platform now boasts a polished, cohesive design that exceeds client expectations, enhancing user engagement and satisfaction.
- The redesigned platform provides a significant competitive advantage, contributing to both direct and indirect returns for Finastra.